Hoki77 takes the privacy of every member seriously. This Privacy Policy clearly outlines the types of data we collect, how it is used and protected, and your rights as the owner of that data.
We don't just comply with the law — we go further to ensure your data is protected at every level.
All data transmitted between your device and hoki77 servers is protected using 256-bit SSL encryption — the same technology used by leading banking institutions in Malaysia.
Only authorized personnel may access member personal data, and only for legitimate operational purposes. All access is logged and automatically monitored by our internal security system.
Hoki77 has never and will never sell, rent, or share members' personal data with advertisers, data brokers, or any third party for marketing purposes without your consent.
The hoki77 Privacy Policy is designed and updated in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). You have full rights to access, correct, and delete your data.
Hoki77 only collects data that is genuinely necessary for platform operations. Data that is no longer required is securely deleted in accordance with our established data retention schedule.
In the event of any security incident involving member data, hoki77 is committed to notifying affected members within the required timeframe and taking immediate remedial action.
Hoki77 (referred to as "we", "the platform", or "hoki77") is fully committed to protecting the privacy of all users and members of our platform. This Privacy Policy is designed to ensure you have a clear understanding of how your personal data is handled every time you interact with hoki77.vin or the hoki77 mobile app.
This Policy applies to all activities involving the collection and processing of personal data, including when you register a new account, make a deposit or withdrawal, contact customer support, or simply browse pages on our platform.
By using hoki77 services, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to request account deletion.
Hoki77 collects your personal data through various means as you use our platform. The following are the main categories of data we collect:
Data You Provide Directly:
Data Collected Automatically:
| Data Category | Primary Purpose | Mandatory? |
|---|---|---|
| Name & Identity | Identity verification (KYC), fraud prevention | Yes |
| Bank / E-Wallet Details | Deposit & withdrawal processing | Yes |
| Phone Number & Email | Communications, 2FA verification, notifications | Yes |
| IP Address & Device | Account security, prevention of unauthorized access | Automatic |
| Game Activity Logs | Regulatory compliance, dispute resolution | Automatic |
| Cookie Data | User experience, internal analytics | Options |
Every piece of data we collect has a clear and legitimate purpose. hoki77 does not process your personal data arbitrarily. The following outlines the purposes for which we handle your data:
Hoki77 does not sell, rent, or disclose members' personal data to third parties for commercial purposes. However, in certain limited situations, we may need to share your data with the following parties:
All third parties involved in processing hoki77 member data are required to comply with security and privacy standards equivalent to our own. They are not permitted to use such data for any purpose other than those specified in their service agreement with hoki77.
Protecting member personal data from unauthorized access, loss, or misuse is a core responsibility of hoki77. We implement multiple layers of technical and organizational safeguards to ensure the security of your data:
While we take all reasonable steps to protect your data, no security system in the world can guarantee absolute 100% protection. You are also responsible for keeping your account password confidential and not sharing your login credentials with anyone.
Hoki77 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use:
You can manage cookies through your web browser settings. Please note that disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's documentation.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and hoki77's internal policies, you have the following rights regarding your personal data:
You have the right to request a copy of the personal data we hold about you at any time.
If any of your data is inaccurate or outdated, you have the right to request that we correct it promptly.
You may request the deletion of your personal data, subject to legal compliance obligations that require us to retain certain records.
You may object to the processing of your data for direct marketing purposes at any time by contacting our support team.
You may request your data in a machine-readable format for transfer to another relevant platform.
In certain situations, you may request that we restrict the processing of your data while an issue is being resolved.
To exercise any of the above rights, please contact the hoki77 support team via 24/7 live chat. We will process your request within 14 business days. Some requests may require identity verification beforehand to protect your account.
Hoki77 does not retain your personal data longer than necessary for the purpose it was collected, or as required by Malaysian law. Below are our data retention guidelines:
When the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered. For data that is to be anonymised rather than deleted, we ensure all personal identifiers are fully removed before the data is used for aggregate analytics.
In the context of hoki77 platform operations, some data may be processed or stored on servers located outside Malaysia, particularly in relation to technical infrastructure providers and international game providers.
When such data transfers occur, hoki77 ensures that:
Hoki77 will not transfer your personal data to jurisdictions that do not provide comparable data protection without appropriate contractual safeguards in place.
The hoki77 platform is strictly for individuals aged 18 and above. hoki77 does not knowingly collect or process personal data of anyone under the age of 18.
During the registration process, all applicants are required to confirm that they are 18 years of age or older. The identity verification (KYC) process also ensures compliance with this age requirement.
Should hoki77 discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question without any refund of bonuses that may have been received.
If you are a parent or guardian who believes your underage child has registered on the hoki77 platform, please contact our customer support immediately via 24/7 live chat.
Hoki77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or changes in how we operate the platform.
When we make material changes to this Privacy Policy, we will:
Your continued use of the hoki77 platform after any changes to the Privacy Policy take effect will be considered your acceptance of the updated terms. We encourage you to review this page periodically to stay informed on how we protect your data.
If you have any questions, concerns, or requests regarding this Privacy Policy or how hoki77 handles your personal data, please do not hesitate to reach us through the following channels:
For formal Data Subject Requests (DSR) such as data access, correction, or deletion, please contact us by email stating the type of request and your account information. We will verify your identity before processing the request to ensure the security of your data.
Hoki77 is committed to resolving all privacy-related enquiries in a transparent, professional manner and within the timeframes stipulated by Malaysian law.